EasyRoutes - Experiencing a temporary delay in processing EasyRoutes API Webhooks – Incident details

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Experiencing a temporary delay in processing EasyRoutes API Webhooks

ResolvedDegraded performance5 hours 55 minutes

Affected

EasyRoutes

Degraded performance from 6:30 AM to 12:25 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    We implemented a fix to start clearing this backlog and are currently monitoring the result.

  • IdentifiedUTC
    We have detected a delay in processing webhooks. This affects a subset of merchants.

Some issues affecting a small percentage of stores may not be reflected here.