EasyRoutes - Issue with Google Cloud Services - Affected EasyRoutes, EasyRoutes Delivery Driver – Incident details

All systems operational

Show current status

Issue with Google Cloud Services - Affected EasyRoutes, EasyRoutes Delivery Driver

ResolvedMajor outage4 hours

Affected

EasyRoutes

Major outage from 6:00 PM to 6:50 PM, Operational from 6:50 PM to 8:13 PM, Partial outage from 8:13 PM to 10:00 PM

  • ResolvedUTC
    Google have confirmed full service recovery for most of their affected services with some residual impact on remaining services that are still being resolved. We are no longer seeing elevated temporary issues related to Google services.
  • MonitoringUTC
    Google Cloud is still reporting issues. A low percentage of customers or drivers may experience temporary issues while Google Cloud continues their efforts on service recovery.
  • ResolvedUTC
    Issue has been resolved. System back to normal.
  • MonitoringUTC

    Google Cloud Services resumed normal operations and we are continuing to monitor.

  • IdentifiedUTC
    Google Cloud Services is currently experiencing issues affecting many websites including EasyRoutes. We are continuing to monitor the issue.

Some issues affecting a small percentage of stores may not be reflected here.