EasyRoutes: temporarily unavailable for some customers

Resolved

Partial outage

Started over 2 years agoJanuary 04, 2024Lasted 8 minutesJanuary 04, 202410:4610:54 PMUTC

Affected

EasyRoutes

Updates

Resolved
January 04, 2024 at 10:54 PMUTC
Resolved
January 04, 2024 at 10:54 PMUTC
This incident has been resolved.

Please refresh EasyRoutes to resume normal operation.
Identified
January 04, 2024 at 10:51 PMUTC
Identified
January 04, 2024 at 10:51 PMUTC
We are continuing to work on a fix for this incident.

Update 5:50 PM ET: the root cause has been identified and a fix is rolling out now
Investigating
January 04, 2024 at 10:46 PMUTC
Investigating
January 04, 2024 at 10:46 PMUTC
We are currently investigating this incident and will provide updates as we can.

EasyRoutes - EasyRoutes: temporarily unavailable for some customers – Incident details